Our Shipping policy

Order Processing Time

We will process and dispatch your order within 5 to 7 business days.  We ensure that every bike we send meets a quality high standard. We aim to provide a great bike at low cost 

Delivery Range & Costs

We currently ship Australia wide for a flat-fee delivery of $100. For some remote areas, Zoomo reserves the right to increase the delivery fee. Should this occur, you will be contacted and notified accordingly. 

Delivery Times

Generally, delivery times range from 3 to 7 business days in addition to the order processing time. While we will endeavour to provide process your order as quickly as possible, delivery times vary widely based on a factors outside of Zoomo's control. 

Order Tracking Information

All dispatched orders will come with tracking information sent via email and SMS. A signature is required upon your e-bike delivery. 

Click & Collect

Our stores are located in metro Sydney, Melbourne and Brisbane. Click and collect allows you to save on the delivery fee and we offer free e-bike assembly for in-store pick-up. We encourage customers to visit us in-store to test ride their e-bike and meet our friendly staff! Please click here for our store locations.